How long will my order take to ship?
Once the order is placed, your order will usually take 5-7 business days to arrive at your door. You will be sent an email with a tracking number once your order has shipped.
How fresh is your coffee?
Our coffee is roasted and packaged daily here in our facility in Los Angeles, California. We keep minimal floor stock to ensure your coffee is delivered as close to the roast date as possible.
How long does your coffee last if unopened?
Our coffee if unopened will last: -5 Months, Ground
-9 Months. Whole Bean
How long does your coffee last once the package is opened?
For the best flavor, we recommend consuming the coffee within 2-3 weeks after opening.
How can I track my order?
Once your order ships, you will receive an email containing your tracking number. If for any reason you have not received your shipping confirmation email and your order date is past 5 business days, please let us know by emailing firstname.lastname@example.org. We will be happy to find out what exactly is going on with your order.
How do I modify or cancel my order?
If you need to cancel or modify your order for any reason, please do so within 24 hours of placing the order by emailing email@example.com. Please include your order number and the changes that need to be made
What carriers are used?
We ship via UPS and USPS.
Does Bankroll Coffee ship internationally?
Unfortunately we do not ship internationally at this time. We currently ship everywhere in the United States.
What payment methods do you accept?
We accept most major credit cards along with Shopify Pay, Google Pay, Apple Pay, and some Crypto Currency.
My order is damaged, missing, or incorrect. What should I do?
We strive to provide exceptional coffee as well as Customer Service and will work with you to ensure your 100% satisfaction. If you are not pleased with any item, for any reason we will gladly replace it, exchange it, or refund the purchase price. Please email firstname.lastname@example.org (Monday - Friday 7:30am - 4:30pm PST).
Do you have Decaf Coffee?
Not as of now
Do you offer K-Cups
Currently we do not.